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DELIVERY
DELIVERY
Cowhide Faqs & Care
Exchange & Store Credit
RETURNS
We do not accept Returns for Refunds
EXCHANGE
Exchanges may be made withing 14 Days of recieving your instock item as long as it is not damaged or used. Store Credit will be issued per request. You must contact us prior to sending in items for exchange.
Email: RopePurse@Gmail.com
Send exchanges to
HOLY COW COUTURE
1414 S Sangre Rd.
STE #102
Stillwater, Oklahoma 74074
Shipping
Shipping Charges are non-refundable & customers are responsible for sending back exchanges.
We use authentic Cowhide for all products. All hides will vary in texture, tones, and patterns. Shedding over time is to be expected with any Cowhide item & varies depending on the hide type as well as how the hide is processed. To prevent shedding of products, limit friction that would agitate the hide. We do not suggest putting any fixative on hide to reduce shedding as this will most likely ruin the hide.
We are not responsible for item wear that is a result of customer use including; constant rubbing, heavy packing, misuse or harsh environmental conditions. Proper Care for Cowhide items will increase lifespan of product.
To clean your item, use a mild soap and damp cloth. NEVER submerge cowhide or leather product into water. Leathers will have a light coat of protectant seal, this however is not made for moist & harsh conditions. You may also lightly vacume cowhide if needed.
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